Anibal Cucco

Ruby on Rails Developer

Building reliable web applications and APIs with 20+ years of experience in software development.

About

Software developer with 20+ years of experience building web applications, APIs, and backend systems at scale. I've spent my career working across the full stack — from database optimization and background job architecture to React-based admin interfaces and public-facing APIs.

I've been at Zendesk since 2008, where I've grown from building early integrations and CRM connectors to shipping enterprise features, designing APIs used by thousands of customers, and solving performance challenges across a system handling millions of tickets daily.

Beyond code, I've conducted hundreds of interviews, helped build and shape engineering teams, and mentored developers throughout their careers. I care deeply about code quality, thoughtful architecture, and building teams that ship reliable software.

Ruby on Rails has been at the center of my work since day one, and I still love it.

Experience

2008 — Present

Ruby on Rails Developer · Zendesk

Integrations & APIs

Built integrations with Salesforce, Basecamp, Microsoft Dynamics, and other CRMs. Designed and shipped public APIs including the Incremental Export API, used for large-scale data extraction by thousands of customers.

Enterprise & Permissions

Shipped features like multibrand support, private ticket groups, custom statuses, and conditional fields that helped Zendesk move upmarket into enterprise.

Performance & Scale

Deep work on database optimization, cursor-based pagination, optimistic locking, and background job tuning across a system handling millions of tickets daily.

Frontend

Migrated admin interfaces from legacy code to React. Built the first mobile-friendly agent experience. Shipped interactive onboarding flows.

Open Source

Created the basecamp-wrapper gem (75+ stars) and contributed to pagination and integration libraries used across the platform.

People

Conducted hundreds of interviews, helped shape and grow engineering teams, and mentored developers at all levels of their careers.

  • Ruby on Rails
  • REST API
  • React
  • PostgreSQL
  • Redis
  • JavaScript
2024 — Present

Side Projects

Logistics Platform

Building a distribution platform for small businesses as a personal project to help friends in the industry. Full-stack Rails 8 app with real-time inventory tracking, interactive maps with PostGIS, multi-tenant architecture, and a mobile version using Hotwire Native. A good excuse to stay current with the latest Rails stack: Solid Queue, Solid Cache, Solid Cable, Turbo, Stimulus, and Import Maps.

Reference Checking Platform

Helping build a multi-tenant platform for professional reference checking services. Companies request reference calls for job candidates, interviewers conduct them, and results are shared via secure links. Rails 8 with Hotwire, Stripe payments via the Pay gem.

  • Rails 8
  • Hotwire
  • PostGIS
  • Solid Queue
  • Stripe
  • Hotwire Native
Apr — Aug 2008

Ruby On Rails Developer · Crowd Ready Applications

Built social networking features and interactive data visualizations using JIT and jsViz. Implemented full-text search with Thinking Sphinx.

  • Ruby on Rails
  • JavaScript
  • JIT
  • Sphinx
Feb — Aug 2008

Ruby On Rails Developer · ELC Technologies

Agile development with pairing, TDD/BDD (RSpec), deployment with Capistrano, EC2/S3 administration, RESTful back-end architecture, and front-end with Prototype, jQuery, and Mootools.

  • Ruby on Rails
  • TDD
  • RSpec
  • Capistrano
  • AWS
2006 — 2008

Project Manager & Developer · Bertorello

Led development of Descubrimos, a product discussion and price comparison platform for Latin America built with Ruby on Rails.

  • Ruby on Rails
  • Project Management
2002 — 2006

Project Manager & Developer · Bertorello

Managed and developed SkySpace (first file-sharing app for Skype, 2M+ users), Verosee (P2P workspaces), and Wishadder (gift lists with Java/Spring).

  • Java
  • Swing
  • Spring
  • P2P
  • Jxta

Skills

Languages & Frameworks

  • Ruby on Rails
  • Ruby
  • JavaScript
  • Java
  • HTML/CSS
  • SQL

Tools & Infrastructure

  • PostgreSQL
  • PostGIS
  • MySQL
  • Redis
  • Sidekiq
  • Docker
  • Kamal
  • AWS
  • Azure
  • Nginx
  • Stripe
  • Sentry
  • GitHub Actions
  • CI/CD
  • Solid Queue
  • Solid Cache
  • Solid Cable

Practices

  • Agile
  • Shape Up
  • API Design
  • Performance Optimization

Front-end

  • React
  • Stimulus
  • Turbo/Hotwire
  • Hotwire Native
  • Swift
  • Tailwind CSS
  • ViewComponent

AI-Assisted Development

  • Cursor
  • Windsurf
  • Claude Code
  • Claude Skills
  • Cursor Rules
  • Agentic Programming

Education

1996 -- 2000

Computer Analyst, Software Development

Universidad Nacional de Rio Cuarto

Completed all coursework and exams towards a Licenciatura en Ciencias de la Computacion (Computer Science degree).